Appointments:

The practice is operating a total online triage via Online-Consult.

You can access our AccuRx Online Triage by clicking here.

Once you have completed your AccuRx Online Triage, a clinician will get back to you to discuss your health query between 24 to 72 hours.

Should your condition deteriorate and you become unwell, please call us or call 111

Please call us if you have any issues accessing AccuRx Online Triage and a member of staff will happily guide you.

You can also still access appointments via the following routes:

• Online* via Patient Access or myGP App.

• By telephone 24/7 automated service.

*contact the surgery if you do not have online services - you will need to provide Photo ID

Appointments are available up to four (4) week in advance online and by our automated telephone appointment service. .

Facilities & Services

We have disabled access, a disabled toilet and baby-changing facilities.

We provide a chaperone if asked for.

We provide a language service if requested in advance.

We have a hearing loop.

If needed we provide room for breast-feeding use.

If needed we provide room for patients who would like to speak to member of staff in confidence/privacy.

Cancellations

• We send TEXT REMINDERS to you before your appointment.
• Please TEXT 'CANCEL' if you cannot attend.
• Please CALL to CANCEL if you cannot text. (0208 471 6912)

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